Allen Technologies and myDIALS Announce Partnership
Agreement Extends Power of Dashboard Visualization to Patient Care
Lafayette, Colo. (September 29, 2008) – myDIALS, which is pioneering a new
standard in operational performance management, today announced a partnership
with Allen Technologies, an innovator in patient point-of-care solutions for
hospitals. Together, myDIALS and Allen Technologies enable hospitals to monitor
patient metrics in order to make sound operational decisions and improve the
overall quality of patient care. This collaboration marks a key advancement in
integrating myDIALS dashboard visualization technology in a healthcare
environment, where hospitals are increasingly required to provide transparency
in patient satisfaction and outcomes. myDIALS’ Performance Management Platform
is integrated with Allen Technologies’ VIGO system, an advanced, interactive
approach to patient communications.
“Since Allen Technologies was founded more than three decades ago, we have
focused on improving the patient experience and delivering educational and
communications options that both empower the patient and ensure that the hospital
can focus on improving the quality of care and achieve high patient satisfaction
rates,” said Gary Cowsert, CEO of Allen Technologies. “We are able to capture
aspects of the patient experience, and now myDIALS adds a new dimension with the
ability to interactively display, trend and analyze key performance metrics.”
The ability to measure patient satisfaction is increasingly important in the
growing push toward transparency and accountability among health care providers.
With the advent of HCAHPS (Hospital Consumer Assessment of Healthcare Providers and
Systems), which is designed to show comparative data between hospitals on areas of
patient care and satisfaction, the availability of ongoing metrics is fundamental
for hospitals to assess and manage their own operational performance.
MyDIALS can aggregate and visually display an array of key patient metrics – such
as length of stay, outcome by DRG code, medication flows, visits by a physician or
attending caregiver and then relate these to patient feedback on whether their needs
were met. Additional information can be analyzed within the hospitals operational
environment including data in patient admission systems, pharmaceutical management
systems and physician and resource scheduling systems. Armed with this data, the
hospital team is able to track and monitor relevant KPIs and reference the knowledge
base to focus on key areas of satisfaction and optimize performance improvement.
“Performance management technology improves patient care by allowing executives to
monitor metrics such as safety, utilization, patient satisfaction and length of stay
to determine the quality of care,” said Wayne Morris, CEO of myDIALS. “But in an
increasingly competitive environment, it also impacts revenue by aligning patient
outcomes and satisfaction with operational and business goals to control costs and
create a continuous improvement culture within the organization. Partnering with Allen
Technologies provides a very important real-time aspect to monitoring the drivers of
patient satisfaction.”
For more information on the myDIALS global partner program, visit
http://www.mydials.com/partners.htm.
About Allen Technologies Inc.
Allen Technologies' mission is to enhance the patient journey to better health. The
company's Vigo(tm) Interactive Patient Communication System transforms hospital TVs
into an interactive communication and education system that improves quality of care,
patient satisfaction, and patient safety performance. Founded in 1977, Allen
Technologies has been pioneering interactive network solutions exclusively for
hospitals since 1982. Today, Allen Technologies systems touch over 50,000 patients
daily. You may learn more about Allen Technologies at www.allentek.com or by
contacting us at .
About myDIALS
myDIALS is pioneering a new industry standard in operational performance
management with real-time KPI visualization that combines operations and business
performance metrics. Offering unparalleled usability for decision makers, the
hosted software solution extracts real-time metrics and calculates KPIs and
associated KPDs across all business roles, processes and value streams. In
conjunction with its partner ecosystem, myDIALS delivers embedded vertical
industry and value stream expertise, as well as improvement methodologies and
guided diagnosis to help customers gain a deeper understanding of the factors that
fuel their business. With myDIALS, customers can quickly resolve operational issues
and capitalize on opportunities, while maximizing the value of their existing
environment. myDIALS is based in Lafayette, Colo. Visit www.mydials.com for
more information.
For further information please contact:
Gary Cowsert
President & CEO
Allen Technologies Incorporated
512.258.7019 x 227
Vigo™, Vigo OneTouch™ and the ATI logo
are trademarks of Allen Technologies Inc.