Support

Maintenance Agreements and Technical Support

Allen Technologies has 29 years experience in the service and repair of patient education networks, streaming video servers, hospital TV systems, digital satellite systems, RF head-end equipment, and televisions.

The company offers a variety of maintenance agreements for technical support. Packages range from daily remote electronic monitoring to full time on-site daily support. Below is a list of the various support offerings provided by Allen Technologies:

Daily remote electronic monitoring
Remote telephone software support
Regional emergency on-site technical support
Local weekly/daily on-site technical support
Daily on-site full time support
Daily on-site concierge/system management support